- Impacts of information technology (IT)
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- Information Technology's Challenges to Global Governance
- The Theoretical Aspect of Management Culture as Part of Organizational Culture
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Impacts of information technology (IT)
Taxes may be applicable at checkout. Learn more. Return policy. Refer to eBay Return policy for more details. You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. But in an international business context, what is common and accepted for a professional from one country, could be very different for a colleague from overseas. Recognizing and understanding how culture affects international business in three core areas: communication, etiquette, and organizational hierarchy can help you to avoid misunderstandings with colleagues and clients from abroad and excel in a globalized business environment.
For instance, while the Finns may value directness and brevity, professionals from India can be more indirect and nuanced in their communication. Moreover, while fluent English might give you a professional boost globally, understanding the importance of subtle non-verbal communication between cultures can be equally crucial in international business. What might be commonplace in your culture — be it a firm handshake, making direct eye contact, or kiss on the cheek — could be unusual or even offensive to a foreign colleague or client.
Where possible, do your research in advance of professional interactions with individuals from a different culture. Remember to be perceptive to body language, and when in doubt, ask. While navigating cross-cultural communication can be a challenge, approaching cultural differences with sensitivity, openness, and curiosity can help to put everyone at ease. Everyone has this respect and curiosity for all the cultural and personal differences between us.
This environment encourages everyone to strive for excellence.
Information Technology's Challenges to Global Governance
With the opportunity to study alongside peers from all corners of the globe, building cross-cultural communication skills is at the core of our business programs. Watch Hult Professor Jean Vanhoegaerden discussing why culture is important in international business :. Different approaches to professional communication are just one of the innumerable differences in workplace norms from around the world. CT Business Travel has put together a useful infographic for a quick reference of cultural differences in business etiquette globally.
For instance, the formality of address is a big consideration when dealing with colleagues and business partners from different countries. Do they prefer titles and surnames or is being on the first-name basis acceptable?
The Theoretical Aspect of Management Culture as Part of Organizational Culture
When in doubt, erring on the side of formality is generally safest. The concept of punctuality can also differ between cultures in an international business environment. Along with differences in etiquette, come differences in attitude , particularly towards things like workplace confrontation, rules and regulations, and assumed working hours. While some may consider working long hours a sign of commitment and achievement, others may consider these extra hours a demonstration of a lack of efficiency or the deprioritization of essential family or personal time.
Organizational hierarchy and attitudes towards management roles can also vary widely between cultures. Whether or not those in junior or middle-management positions feel comfortable speaking up in meetings, questioning senior decisions, or expressing a differing opinion can be dictated by cultural norms. For instance, a country such as Japan , which traditionally values social hierarchy, relative status, and respect for seniority, brings this approach into the workplace.
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